WellzOn Rewards Policy
By participating, you agree to the following terms and conditions:
Earning Rewards
- WellzOn Reward Credits(referred to as “Credits”) can be earned through eligible actions, promotions, or referrals, as detailed on the WellzOn app or website.
- Credits are issued in your WellzOn account and cannot be redeemed for cash.
- Certain actions, such as completing bookings, promotional campaigns, or app referrals, may grant Credits.
- Credits may have expiration dates, and it is your responsibility to use them before they expire, refer to https://www.wellzonapp.com/rewards for more information.
Gifting WellzOn Reward Credits
- Credits can be gifted to another user by entering their email address within the WellzOn app.
- Upon payment, the recipient will receive an email with a unique code to redeem the gifted Credits.
- Recipients must redeem their Credits via the Rewards section of the WellzOn app.
Redeeming Rewards
- Credits can be applied toward eligible services available on the WellzOn platform.
- To redeem, select the desired service and apply your Credits at checkout.
- Credits cannot be combined with other discounts or promotional offers unless explicitly stated.
- If the Credits balance is insufficient to cover the full cost of a service, the remaining amount must be paid using another payment method.
Refunds and Adjustments
- Credits used for canceled services will be refunded to your WellzOn account if the cancellation adheres to the refund policy.
- Credits are non-transferable, non-refundable, and cannot be exchanged for cash or other rewards.
- WellzOn reserves the right to adjust or void Credits if fraud, abuse, or errors are detected.
Restrictions and Limitations
- Credits cannot be resold, transferred to another account, or redeemed outside of the WellzOn platform.
- Credits do not carry monetary value and cannot be used for tipping or tax payments.
- WellzOn reserves the right to modify earning rates, expiration timelines, or eligibility requirements without prior notice.
Expiration of Credits
- Credits must be used before the expiration date indicated in your account.
- Expired Credits will be forfeited and cannot be reinstated.
Program Changes and Termination
- WellzOn reserves the right to modify, suspend, or terminate the Rewards Program at its sole discretion.
- In case of termination, any remaining Credits will expire immediately unless otherwise specified by WellzOn.
Disputes and Customer Support
- For questions or concerns regarding Credits, please contact WellzOn support through the app or via email at support@wellzonapp.com.
- Disputes must be raised within 24 hours of the issue occurrence or time of service for resolution.
Fraud and Abuse
- Participation in the Rewards Program is subject to review. Any misuse, such as fraudulent activity or abuse, will result in the forfeiture of Credits and potential account suspension.
WellzOn’s Discretion
- WellzOn, at its sole discretion, reserves the right to determine Credit eligibility, including revoking of Credits, and enforce the terms of this policy.